1. Introduction
Welcome to Simplifyed ("the App"), a platform designed to automate trading strategies for retail traders using AI and technical analysis. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our App. By using Simplifyed, you consent to the data practices described in this policy.
2. Information We Collect
a. Personal Information:
• Account Information: When you register for an account, we collect personal information such as your name, email address, and payment details.
• Identification Data: To comply with regulatory requirements, we may collect additional identification data, such as government-issued ID numbers or documents.
b. Usage Data:
• App Usage: We collect data on how you interact with the App, including the features you use, the strategies you deploy, and the time spent on different sections of the App.
• Device Information: We collect information about the device you use to access the App, including the IP address, device type, operating system, and browser type.
c. Financial Data:
• Payment Information: We collect payment information to process transactions. This may include credit card numbers, billing addresses, and other payment-related details.
• Trading Data: If you use our automated trading strategies, we may collect data related to your trades, including transaction history, performance data, and portfolio details.
3. How We Use Your Information
• To Provide Services: We use your personal information to operate, maintain, and improve the App, including processing transactions and delivering customer support.
• To Enhance User Experience: We analyze usage data to understand how our users interact with the App, allowing us to improve features, develop new products, and tailor content to user preferences.
• For Compliance: We may use your information to comply with legal obligations, including KYC (Know Your Customer) and anti-money laundering regulations.
• Marketing and Communication: With your consent, we may use your email address to send you promotional materials, updates, and offers. You can opt out of these communications at any time.
4. Information Sharing and Disclosure
• Service Providers: We may share your personal information with third-party service providers who assist us in operating the App, processing payments, or delivering customer support. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
• Access and Correction: You have the right to access the personal information we hold about you and request corrections if necessary.
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.
• Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
8. Third-Party Links
The App may contain links to third-party websites or services. Simplifyed is not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children's Privacy
Simplifyed is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
Simplifyed may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at [email protected].
By using Simplifyed, you acknowledge that you have read, understood, and agree to this Privacy Policy.